Customer Reviews

Came early and they even started fixing my car early! Did not miss a beat! Forget other dealerships- come here instead!

I worked with Tiffany buying a new car and she's very knowledgeable and easy to work with. I was very happy with the overall price that I got with my new car. Dave was very nice as the new car manager. I went to this dealer after going to two others and was given the best price for a similar vehicle. September 14th, 2021 I went in for an oil change and a basic checkup. They do a very thorough job and Tiffany was there to say hello as always. If you're not happy with their work they'll get it right if it's not the first time maybe the second time but they'll always get it right. And don't forget they still have their free coffee but it would be nice if they had cookies are donuts to go with it. Jeff Tiffany is still there waiting to wait on you and look for a car but at this time there aren't very many new cars to choose from. Service department was outstanding as always. But, they still do not have cookies or donuts to go along with the free coffee.

Everything went smoothly. I was notified promptly when things needed to be discussed Everyone was kind and courteous and the car looked beautiful when I got it back! The washing and detailing was awesome!

5 star rating. The man behind the counter took such good care of me and my car. Such a nice person!!

Fast service and friendly people

Excellent as usual

We just bought a 2022 Bronco Sport from Suntrup and I cannot say enough good things about this dealership! They were by far the most down to earth, easy to work with people. Tyler from sales and Tim from finance, THANK YOU! You guys made the process so easy and I appreciate you! I’m loving my new car!

Great service today. Exceeded my expectations!

Fast hassle free experience salesman was great.

Bought a 2020 Ford Explorer. Tyler was my salesperson. Stated there was a recall on the camera (knew that because there was one on my other Explorer) and he advised that the part has already been ordered. Once it arrived, they called to set up my service appt. Advised me that they will pick up and deliver my car. Super happy with the all-around service, during and AFTER the sale. I had a bad experience with another dealership (Dave Sinclair) that forgot I existed after I took the car off the lot. This is my 3rd car from a Suntrup dealership. Pretty sure I’m a lifelong customer from here on out.

Work done promptly. Repairs needed were explained to me

Would for sure use them in the future

I was visiting St. Louis when I had mechanical issues, I had to leave my car in St. Louis at Suntrup Ford. They were finally able to diagnose and fix the issue and the service was fantastic.

Wonderful service. Everyone was very kind and straight forward

I had a wonderful experience working with Suntrup Kirkwood. Today they fixed an open recall on my 2013 ford escape. While ai struggled getting this scheduled with other dealers they were ready to assist and got me scheduled the same week. The fix took less than an hour and I was able to wait while it was done. I highly recommend this dealership and will be back for more business!

Excellent service and communication easy to schedule I like the the pick up and drop off service

Ford provided quality and timely customer service and offered a complementary multi point inspection.

Chad was great, very helpful, and got me in and out very quickly! He also kept me informed through the whole process.